Frequently Asked Questions

What is your session rate?


Individual therapy sessions last for 45 minutes and are $120. The initial therapy session is $140 and will last 60 minutes.




Do you take insurance?


As of right now, I am only an in-network provider for Highmark. I do provide a superbill that you can submit to your insurance carrier for out-of-network reimbursement. Superbills provide all of the information that your insurance company will need to consider reimbursing you for said services. If you do have insurance, I urge you to call your provider for their out-of-network policy. Then I can provide you with the proper paperwork for insurance reimbursement.




Can you prescribe medicine?


No, I cannot. Psychiatrists can prescribe medications. Psychiatrists attend medical school and then complete a residency in psychiatry to provide medication. Psychologists, receive their doctorate degree in Counseling or Clinical Psychology and complete practicums and internships to provide therapy and diagnois mental health disorders.




Are you licensed?


Yes. I am a licensed psychologist in the state of Pennsylvania. My license number is #PS018456




How long does therapy last?


There is no specific time length for therapy. It can be short, medium, or longer term. My goal is to help you to get to a place that you're able to cope and implement the tools given outside of the therapy room. I like to check in with people throughout our time together to receive feedback and to assess your progress in therapy. Once you decide that you no longer want therapy we will prepare for termination. You can always come back even if you have terminated therapy previously.




How do I know if you're right for me?


When you're looking for a therapist you will hear the word "fit" come up....a lot. Being a good fit is something to look for in any relationship. In the therapuetic relationship it means does it feel like I can understand you and will be helpful for you. Do our personalities match? Does my style suit you? Sometimes we can discover this out during the free 15-minute consultation, other times it may take a few sessions. If I am not right for you, I will try my best to refer you to another practioner. I am a firm believer in referring out if I do not have the skills or cannot meet your needs.




What if I lose my income?


We can't predict life's circumstances and I know that during the course of therapy something may happen that impacts your income. I never want anyone to stop seeking therapy due to this. If this occurs, please notify me asap and we will hopefully come up with a solution.




What is your cancellation policy?


Therapy sessions must be cancelled within 24 hours to avoid a charge of $50 to applied to your next visit. After two no call-no shows in a row your appointment time will not be kept.




How often do I come for therapy?


The frequency of therapy can vary depending on your need. Currently, I offer sessions on a weekly or bi-weekly basis. As therapy progresses some people move from weekly sessions to bi-weekly. In order for us to do meaningful work, we have to have consistency in our meeting schedule. I want all of the time we spend together to be fruitful.




How do I pay?


I accept cash, card, & FSA/HSA.




How do I schedule a session?


You can submit a request through my contact form, email me at uche@drukuku.com, or leave me a voicemail. You can sign-up for a free 15-minute consultation call for us to decide if we are a good fit for each other using the calendar on the "contact me" page.




Where are you located? Is there parking?


My office is located at

1420 Walnut Street

Suite #710

There is 2 hour paid street parking in front of the building from 10:00am-3:30pm & 6:30pm-10:30pm. There are also several parking decks near the office. In addition, my location is accessible by the Broad Street line's Walnut-Locust stop.




What will the first session be like?


Weird. (and that's okay).

For the first session I ask for you to arrive 15 minutes early to sign consent for therapy forms, HIPAA (privacy laws acknowledgement) paperwork, practice policies, and symptom measures. During your initial session, I will be asking you a lot of questions, to get to know more about you, any symptoms, why you are coming in, and your goals for therapy. This will help me to begin to understand your experience and what you desire from therapy. We will discuss your beliefs towards therapy and also how I view therapy. . The first session is much more structured than the rest of our sessions will be.




What is confidentiality?


Confidentiality means that as a client, you are entitled to privacy. This means that I cannot talk about what you have shared, acknowledge that you are in therapy, or release any information regarding your therapy without your consent. There are three exceptions to confidentiality which I am required by law to disclose:

1. Wanting to harm yourself or others

2. Child abuse (harm to those under the age of 18)

3. Subpoena from a judge

In the state of Pennsylvania, adolescents 14 and older must consent to therapy. When working with children and adolescents, there is also a level of privacy for things that are shared in with me. We will talk about this more at your initial session.




Who do you work with?


I work with people ages 10 and up in individual therapy. I work with a variety of problems including depression, anxiety disorders, life adjustment issues, women's issues, college adjustment, and child/adolescent transition difficulties. I specialize in the treatment of trauma and sexual abuse/rape. I will work with children between the ages of 5 - 9 if the presenting problem is for exposure to child abuse or trauma. When working with adolescents under the age of 14, caregiver involvement is required because much of our work will include the family. I love meeting with people, and I know how much work occurs outside of my office with the love and support of loved ones.




What is your availability?


Currently, I have availability on Wednesdays afternoon/evenings and will be opening more times soon for Mondays and Tuesdays. All intakes (initial sessions) will be held on Wednesdays.




Why should I go to therapy?


Something in your life isn't working.

You want to be heard.

You want to process pain.

You want to learn strategies to improve your life.

You want to change.

Sometimes there are the more tangible problems that lead you to seeking therapy, i.e. increased sadness, isolation, panic attacks, risky behaviors and other times there are the problems you can't quite articulate, but know you need help to overcome.

For some people therapy is maintenance, a place to explore their lives, a place to be challenged and heard, and a place to be held accountable. You or your child do not have to be in crisis to seek therapy.




Are there any people you don't work with?


Yes. I do not provide custody evaluations nor custody recommendations. As a strong believer in someone personally deciding to attend therapy, I do not work with people court ordered for therapy. I also do not provide therapy services for schizophrenia or psychotic disorders.




How long is a session?


Individual sessions are 45 minutes. When completing Trauma-Focused CBT or Prolonged Exposure, therapy sessions will range from 55-60 minutes.There may be times during our work together in which longer or crisis sessions are needed and we will work to find a solution together if this becomes a need.





© 2019 by Uchechi Ukuku, Ph.D. 

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